Wati is an AI-powered WhatsApp Business Platform designed to help businesses automate conversations, manage customer interactions, and scale support effortlessly. With smart automation, broadcast messaging, and CRM integrations, Wati makes it easy to enhance customer engagement and drive sales—all within WhatsApp.
Automated Chatbots for Instant Responses
Handle FAQs, order updates, and customer inquiries with AI-powered chatbots—ensuring fast and efficient support 24/7.
Broadcast Messaging for Marketing & Updates
Send promotions, product updates, and personalized messages to your audience in bulk, increasing engagement without manual effort.
Seamless CRM & eCommerce Integrations
Connect Wati with Shopify, WooCommerce, HubSpot, and other tools to streamline order tracking, customer management, and sales follow-ups.
Multi-Agent Inbox for Efficient Team Collaboration
Manage all WhatsApp conversations in a single dashboard, allowing multiple agents to handle customer queries smoothly.
No-Code Chatbot Builder for Custom Automation
Easily set up workflows, auto-replies, and conversation flows with a simple drag-and-drop chatbot builder—no coding required.
Wati Features
- AI-Powered WhatsApp Chatbots
- Bulk Messaging & Campaigns
- Seamless eCommerce & CRM Integrations
- Multi-Agent Team Inbox for Customer Support
- Official WhatsApp Business API Access
Automate Customer Support & FAQs
Reduce response times and support workload by letting AI-powered chatbots handle routine inquiries, order tracking, and common customer requests.
Boost Sales with WhatsApp Marketing
Send promotions, special offers, and product updates directly to customers, increasing engagement and conversions effortlessly.
Streamline eCommerce Customer Interactions
Automate abandoned cart recovery, order confirmations, and shipment tracking, improving customer experience and retention.
Manage Customer Conversations at Scale
Use Wati’s multi-agent inbox to assign, track, and resolve customer inquiries efficiently—all within WhatsApp.